Your Questions, Answered
General
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It depends on the item. All merch except hats can be returned within 7 days of delivery if there's a genuine issue. Hats are handled separately — see below. We don't accept returns for change of mind or wrong size, as everything is made to order.
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Email info@lawofnightlife.com within 7 days of receiving your order. Include your order number and photos of the issue. Do not send anything back until we confirm — we can't accept unrequested returns.
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We aim to process all requests within 7 working days of receiving your email.
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Return shipping is at your expense. We don't offer prepaid return labels or freight-to-collect service.
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Refunds go back to the original payment method in the currency used at checkout. Processing times vary by bank.
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Only while the order is still in "In Review" status. Email us immediately — once production begins, cancellation is no longer possible.
All Merch - Tees, Hoodies, and Everything Else
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Items must be unused, unworn, and unwashed. We can't accept anything worn, stained, damaged, or altered.
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Underwear, socks, tights, swimwear, pajamas, or masks (hygiene)
Items returned more than 7 days after delivery
Correctly printed items you no longer want or changed your mind on
Orders delayed due to incorrect address or contact info at checkout
Deliberately damaged items
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Standard orders ship within 8 working days, bulk within 16. If yours is late and not caused by anything on your end, you may be eligible for up to 10% of your item cost back. Email us to check
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No. Hats are made to order and can't be returned for wrong size, color, or change of mind.
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Email info@lawofnightlife.com within 10 days of delivery with a clear photo. We'll arrange a free reprint or refund. You don't need to send it back.
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Print placement variations under 0.5" are within normal tolerance and aren't considered defects. Larger than that, send us a photo.
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Contact us within 7 days of the estimated delivery date at info@lawofnightlife.com.
Hats Different Policy Applies